Dalley Sundar
Barristers & Solicitors
Book An Assessment
At Dalley Sundar, we believe access to justice should be simple and affordable. That’s why we offer fixed-fee consultations designed to give you clarity and direction:
- If your situation is straightforward, we will assess your eligibility for the relevant visa category.
- If your matter is more complex, we’ll guide you on the best way to get the outcome you are seeking
How it works
- Tell us about your matter – briefly explain your situation and upload any documents you think will help.
- Select your level of support – choose the option that best fits your needs and pay the fixed fee.
- Book a meeting (optional) – if you’d like to talk through your case directly.
- We’ll review your information – and get in touch if anything needs clarifying..
- Receive advice and next steps – once we’re up to speed, we’ll provide you with practical legal advice and recommendations, usually within a few days.
Fixed Fees
- $99 – Written advice only (includes up to 30 minutes of lawyer time)
- $199 – Written advice plus a video/phone consultation (includes up to an hour of lawyer time)
Dalley Sundar
Barristers & Solicitors
Book An Assessment
Please review and accept our terms of engagement below.
DALLEY SUNDAR – TERMS OF ENGAGEMENT FOR LIMITED RETAINER WORK
1. The following terms apply to our relationship with you and set out the limited basis on which we agree to act for you if you purchase a legal consultation using the Dalley Sundar website. However, these terms are subject to any other agreement we might make – if we agree to work together on a different basis, then that agreement will take precedence over those terms.
2. These terms of engagement are made between you and Dalley Sundar who are responsible for the legal services to be provided to you.
3. The services offered on the Dalley Sundar website are provided under a ‘limited retainer’. The scope of legal work to be performed for you more limited than if you instruct a lawyer under a normal retainer. We will provide competent and pragmatic advice within the agreed time budget but cannot guarantee that this amount of time will be sufficient to provide comprehensive advice on your particular legal issue. If your legal issue is more complex or outside our areas of expertise for us to provide comprehensive advice, we may provide interim advice and suggest alternative means of obtaining more comprehensive advice (such as by referring you to a specialist lawyer). We may also refuse to accept your instructions under this fixed-fee limited retainer.
4. We will comply with our professional duties as lawyers, including our obligations under the Rules of Conduct and Client Care for Lawyers.
5. Our duty of care is to you and not to any other person. We owe no liability to any other person, including for example any directors, shareholders, associated companies, employees, or family members unless we expressly agree in writing. We do not accept any responsibility or liability whatsoever to any third parties who may be affected by our performance of the Services or who may rely on any advice we give, except as expressly agreed by us in writing.
6. Our advice is not to be referred to in connection with any prospectus, financial statement, or public document without our written consent.
7. Our advice is opinion only, based on the facts known to us and on our professional judgement, and is subject to any changes in the law after the date on which the advice is given. We are not liable for errors in, or omissions from, any information provided by third parties.
8. Our advice relates only to each particular matter in respect of which you engage us. Once that matter is at an end, we will not owe you any duty or liability in respect of any related or other matters unless you specifically engage us in respect of those related or other matters.
9. Unless otherwise agreed, we may communicate with you and with others by electronic means. We cannot guarantee that these communications will not be lost or affected for some reason beyond our reasonable control, and we will not be liable for any damage or loss caused thereby.
10. You may terminate our relationship at any time but remain liable for any fixed fees incurred to that point and we may process a charge against your credit card for those fees. Refunds may be considered depending on the circumstances. We may terminate our relationship in accordance with the Rules of Conduct and Client Care for Lawyers.
11. Our services will usually attract Goods and Services Tax (GST). If this is the case, GST is payable by you on our fees and charges.
12. Any advice given by us is for your benefit only. You may share that advice freely, but we will only have obligations and liability to you in respect of that advice.
13. Once we have provided the services you selected via the Dalley Sundar website, we will cease to act as your lawyer. Some of our professional obligations will continue (such as a lawyer’s duties of confidentiality), but we will no longer be responsible for providing legal advice or representation.
14. Ordinarily we will not pay any disbursements on your behalf under our limited retainer. However, if we agree to pay disbursements on your instructions then you must pay us for these and you authorise us to charge your credit card in respect of the same.
15. Subject to capacity and the grounds for refusing work under the Rules of Conduct and Client Care for Lawyers, we may agree to perform legal work for you beyond the scope of our limited retainer (on the basis of our standard terms of engagement, which we will provide to you).
16. We are unable to convey real estate or act as a formation agent in respect of a company or other legal entity. We will ordinarily refuse to provide criminal law advice.
17. We are not able to offer advice about the law in any jurisdiction other than New Zealand.
18. Our practice is operated from New Zealand. Lawyer availability during New Zealand business hours is not guaranteed.
19. Whatever legal services your lawyer is providing, they must: • act competently, in a timely way, and in accordance with instructions received and arrangements made • protect and promote your interests and act for you free from compromising influences or loyalties • discuss with you your objectives and how they should best be achieved • provide you with information about the work to be done, who will do it, and the way in which the services will be provided • charge you a fee that is fair and reasonable, and let you know how and when you will be billed • give you clear information and advice • protect your privacy and ensure appropriate confidentiality • treat you fairly, respectfully, and without discrimination • keep you informed about the work being done and advise you when it is completed • let you know how to make a complaint, and deal with any complaint promptly and fairly.
20. The obligations lawyers owe to clients are described in the Rules of Conduct and Client Care for Lawyers Those obligations are subject to other overriding duties, including duties to the courts and to the justice system. If you have any questions, please visit www.lawsociety.org.nz
21. Personal information and Privacy: In our dealings with you we will collect and hold personal information about you. We will use that information to carry out the Services and to make contact with you about issues we believe may be of interest to you. Provision of personal information is voluntary but if you do not provide full information this may impact on our ability to provide the Services. Please also refer to our website privacy policy.
22. Subject to clause 15, you authorise us to disclose, in the normal course of performing the Services, such personal information to third parties for the purpose of providing the Services and any other purposes set out in these Terms.
23. We may disclose your name and address to third parties such as credit agencies to perform a credit reference or to undertake credit management or collection processes if it is reasonable to do so.
24. The information we collect and hold about you will be kept at our offices and/or at secure file storage sites (including electronic file storage sites) elsewhere. If you are an individual, you have the right to access and correct this information. If you require access, please contact us.
25. Verification of identity: The Financial Transactions Reporting Act 1996 requires us to collect from you and to retain information required to verify your identity. We may therefore ask you to show us documents verifying your identity (such as a passport or driver’s licence). We may retain copies of these documents. We may perform such other customer verification checks as to your identity and checks as to the source of any funds associated with any transaction to which the Services relate as we consider to be required by law.
26. Compliance: We are obliged to comply with all laws applicable to us in all jurisdictions, including (but not limited to): i. Anti-money laundering (AML) and countering financing of terrorism (CFT) laws; and ii. Laws relating to tax and client reporting and withholdings.
27. We may be required to undertake customer due diligence on you, persons acting on your behalf and other relevant persons such as beneficial owners and controlling persons. We may not be able to begin acting, or to continue acting, for you until that is completed.
28. To ensure our compliance and yours, we may be required to provide information about you, persons acting on your behalf or other relevant persons to third parties (such as government agencies). There may be circumstances where we are not able to tell you or such persons if we do provide information.
29. Please ensure that you and/or any of the persons described previously are aware of and consent to this. It is important to ensure that all information provided to us is accurate. If the information required is not provided, or considered by us to be potentially inaccurate, misleading, or in contravention of any law, we may terminate or refuse to enter into an engagement.
30. Conflicts of Interest: We are obliged to protect and promote your interests to the exclusion of the interests of third parties and ourselves as set out in the Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008 (Rules). This may result in a situation arising where we have a conflict of interest.
31. We have procedures in place to identify and respond to conflicts of interest or potential conflicts of interest. If a conflict of interest arises, we will advise you of this and follow the requirements and procedures set out in the Rules. This may mean we cannot act for you further in a particular matter and we may terminate our engagement.
32. Professional Indemnity/ Lawyers’ Fidelity Fund: We hold Professional Indemnity insurance which meets the minimum standards set by the Law Society.
33. To the extent allowed by law, our aggregate liability to you (whether in contract, tort, equity or otherwise) in connection with our Services is limited to the amount available to be payable under the Professional Indemnity Insurance held by the firm.
34. The Law Society maintains the Lawyers’ Fidelity Fund for the purpose of providing clients of lawyers with protection against loss arising from theft by lawyers. The maximum amount to an individual claimant is limited to $100,000. Except in certain circumstances specified in the Lawyers and Conveyancers Act 2006, the Fidelity Fund does not cover a client for any loss relating to money that a lawyer is instructed to invest on behalf of the client.
COMPLAINTS PROCESS
As a consumer it is crucial that you have the ability to raise concerns about lawyers’ conduct and work. It is important to note that making a complaint about us does not have a financial cost to you – we will not bill you for time involved in hearing and considering your concerns.
In the first instance, we would be grateful if you would raise your complaint directly with us. However, if you would prefer to discuss the details of your concern with someone external to Dalley Sundar, we have an arrangement with another lawyer who has agreed to receive complaints about us, and to assist us to reach an amicable resolution. We have a collegial relationship with this lawyer but expect that they will consider complaints with balance and objectivity.
While we hope to resolve any complaint amicably with you, as a consumer of legal services, you always have the option to complain directly to the Complaints Service operated by the New Zealand Law Society, even if you have previously complained to us directly. Further information is available on the Law Society website www.lawsociety.org.nz
At Dalley Sundar keeping your payment details safe is a top priority.
- We use eWAY, a PCI DSS Level 1 certified payment gateway, to process all online payments.
- Your card details are entered directly into eWAY’s secure system and are never seen, stored, or recorded by us.
- All data is encrypted during transmission using industry-standard SSL/TLS security.
- We only receive confirmation of your payment — never your full card number or CVV code.
If you have any questions about our secure payment process, please see the links below explaining how eWay stores and processes data.
Fraud – Here
Security – Here
Ways to integrate – Here
Manual payments – Here